You want your staff to be good ambassadors for your business, right? .... Every time they interact with one of your customers, you want your staff to be positive, bright and friendly, so that your customers will gladly return
Well, here's the thing about staff motivation to remember as a manager.
Your staff will do more of what you want, if you recognise and reward it in some way. And that doesn't have to mean a financial reward, but simple and sincere appreciation can go a long way.
Of course, people want to feel they are being paid fairly - but very often a common reason that staff leave a business is because they work for a poor manager, and they feel that their contributions are not being appreciated. So, have a look at the following short video clip, and think about whether you provide enough recognition to your people for good work ....
And by the way, if you're after some more leadership tips that can help to create team morale and a good working environment, have a look at Leadership Qualities